Reference

wika123 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, use the lobby, or connect DANA, OVO, GoPay and QRIS.

Account clarityWallet recordsCookie choicesPrivacy requests
wika123 wika123 Privacy Policy for Your Account
PRIVACY HELP

Find Privacy Help Through Your Account

A clear contact route helps when you want to ask about the Privacy Policy, check a record or change an account detail.

Account data request Use the support form inside your account to ask which personal details are linked…
Wallet record query If a DANA, OVO, GoPay or QRIS reference appears unclear, send the receipt number…
Correction request Ask us to correct an inaccurate contact detail through the account support route.
DATA PRACTICES

Check How We Handle Your Data

The Privacy Policy is applied through practical account controls rather than broad promises. We separate login checks from wallet references, limit staff access to records needed for a request, and keep policy…

Account collection

We collect details you enter during account creation and phone verification, plus records needed to connect your account with DANA, OVO, GoPay, QRIS or a bank transfer.

Cookie controls

Cookies and similar device records help retain login state, security checks and selected settings. Your browser controls can remove stored cookies, although a new session may ask you to verify again.

Security checks

We use phone verification, session signals and account activity checks to reduce unauthorised access. Never send a wallet PIN or password through the privacy contact route.

Retention timing

We retain account, payment-reference and security records for the period needed for account operation, dispute handling and legal duties, then remove or separate them when no longer required.

Your changes

You can request access, correction or deletion of eligible personal details through support. We may check your identity before making a change, especially when phone or wallet records are involved.

Contact ownership

Our account support route is the right place for Privacy Policy questions. Include the page topic, account reference and specific record you want explained; omit passwords, PINs and full wallet credentials.

Search Privacy Policy Answers Before Opening

These Privacy Policy answers address the checks most often made before an account is opened in Indonesia. We keep the practical route simple: read the policy, complete phone verification when requested, and use the account support form for a personal data question. Access remains where local law permits.

It covers account details, phone verification, device and session records, cookie settings, lobby activity references, payment references and the way we answer access, correction or deletion requests.

Phone verification helps connect the account to the person requesting access and helps us protect account records. We may use it again before changing contact details or releasing a privacy response.

No. We record the payment reference and status needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. Do not send a wallet PIN through support.

The policy can cover browser type, device signals, session times, security events and selected settings. These records help keep an account session working and help us investigate an access question.

Open the support form from your account or cashier area and ask for a personal data copy. Add your account reference and the categories requested; we may verify phone control first.

Yes. Send a correction request through the account support route and identify the inaccurate field. We check the request against your account before changing contact or verification records.

We keep records while they are needed for account operation, payment reconciliation, security checks, disputes or legal duties. When a record is no longer needed, we remove or separate it.